Toledo Regional Chamber of Commerce | Toledo, OH

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We believe in sharing your stories.

New Member Spotlight: Silverback Supply

9/20/2016

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​By: Kevin Carr, Silverback Supply
Owners: Dan Carr, Curt Hitchner
Established: July 2011
Number of Employees: 15
 
Silverback Supply is one of few Toledo based businesses in the Janitorial Supplies industry and we are proud to say we are locally owned and operated.  In addition, we are not a branch from an out-of-state company, which many of our local competitors have chosen to do.
In addition, in March of 2015, we decided to purchase and invest in our current building location at 5405 Telegraph Rd (40,000 sq. ft.).  We have made several improvements to the building and the surrounding area. This followed a very specific search of Toledo warehouses, so that we could remain in Toledo and service the local community.
 
Our focus is Jan/San products and service to companies in NW Ohio and SE Michigan. The company has quickly grown the past five years with an aggressive growth schedule plan and an understanding that the industry has changed. These changes are reflected in how the company is organized and how roles and responsibilities of employees are assigned. We do not rely solely on commissioned sales representatives, but rather a “team” approach to account management which provides our customers with outstanding resources and extensive industry knowledge (key team members combined for hundreds of years of experience). Our employees are motivated to achieve “customer satisfaction” goals vs. sales targets.
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​Supporting locally owned businesses has a significantly positive impact on our region; it helps us keep more money and jobs right here in Northwest Ohio. Because we are local, we can provide better, more personal service to our customers.  We have also recently joined the Toledo Regional Chamber of Commerce and we have been recognized for our recent company video promoting our growth in The City of Toledo.
 
Some of our prominent current customers include: Toledo Public Schools, ProMedica, The Andersons, Sylvania Schools, University of Toledo and BGSU.

​Welcome to the Chamber!

Please contact Emily Dammeyer, Communications Manager, Toledo Regional Chamber of Commerce to submit a story for our blog.
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